We develop strong relationships with our tenants to offer an unrivalled service and ensure that you remain a tenant in our property. Our tenants tend to stay with us as we look after them and care for our properties.
Throughout your tenancy we are here to assist and make your experience in your home an enjoyable one.
If there are issues with the property we ask that you inform us as soon as reasonably practicable in order that we can deal with any issues of repair as soon as possible. Please refer to the Maintenance section of this website.
Some problems that can arise throughout your tenancy can be avoided by following certain easy tips. We would ask you to read our Tenant Information Guide before taking occupation of the property as it forms part of the tenancy agreement. This will assist you and us in avoiding unnecessary repairs and issues by following some simple straight forward steps.
Our highly motivated and trained staff will provide a personal service to you throughout your tenancy. This standard of excellence is reflected in the fact that a lot of our tenants are referred to us by our existing tenants, which speaks volumes for our business which is continuously striving and committed to delivering our company values of excellence. To read the thoughts of some of our tenants please click here.
What can you expect from Luxury Luxor Accommodation:
✔ Direct mobile and email access to your own property manager who you will deal with throughout your tenancy.
✔ Properties that have been entirely renovated back to brick, with new bathrooms, kitchens & living spaces.
✔ Professional cleaning of communal areas every month included in our blocks of flats.
✔ Safety checks of fire alarm, CO2 detectors and fire fighting equipment every month in our blocks of flats.
✔ Large screen plasma TV’s in communal areas in our student properties.
✔ A tv point in every single bedroom.
✔ Modern properties that are well insulated, free of damp and easy to keep warm.
✔ A professional back office team to deal with any other enquiries throughout your tenancy.