Useful Numbers

Luxor Estates Management

60 Picton Road
L15 4LH
Tel: 0151 475 5042
Email: [email protected]

Luxor Estates Maintenance

Please contact our Maintenance Team on 07902 158569

or email



NHS: Call 111 if it is not an emergency

Police: Call 101 if it is not an emergency

Merseyside Police: 0151 709 6010


It is your responsibility to inform all relevant utility suppliers of your new address.
If you are unsure who supplies your gas or electric please ring:

  • MPAS to find out who supplies your electric on 0345 026 2554
  • National Grid to find out who supplies your gas on 0870 608 1524
  • If you have a gas emergency please contact National Grid on 0800 111 999

United Utilities

01925 237 000

Is your water dirty or stopped?

Before you ring, please check whether United Utilities are carrying out any works or planned maintenance by following this link

EON Electricity Customer Service ‎03453 033 040

EON Gas Customer Service ‎03453008144

and useful information can be found here

EDF Energy ‎0113 820 7117
and useful guidance can be found here

NPower 0330 100 3000
and useful guidance can be found here

British Gas ‎Electricity Key Enquiries 0800 048 0303
and useful guidance can be found here

Scottish Power ‎03452700700
and useful ‎guidance can be found here

Southern Electric Electricity 0800 980 0414

Southern Electric Gas 0800 980 0427
and useful guidance can be found here

You can top up your electricity key and gas card at your local PayPoint.

To find your local PayPoint please visit here or call 0800 096 9000.

Frequently asked questions can be viewed here

Pests, vermin and infestation problems 
Liverpool City Council Environmental Dept 0151 233 3001 or click here


Liverpool Housing Benefit Department
Tel: 0151 233 3009
Email: [email protected]
Sefton Housing Benefit Department
Tel: 0845 140 0845

Email: [email protected]


Call 0151 233 3016 to make an appointment to discuss housing benefits

One Stop Litherland, 108 Sefton Road Litherland Merseyside L21 9HQ

Tel: 0151 792 7056

One Stop Wavertree Picton Road Wavertree Liverpool Merseyside L15 4LP

Tel: 0151 233 3000

One Stop Merseyside 4 Dale Street Liverpool Merseyside L2 4UT

Tel: 0151 792 4918

One Stop Liverpool Prescot Street Liverpool Merseyside L7 8UL

Tel: 0151 792 7285

One Stop Bootle 324 Stanley Road Bootle L20 3ET

Tel: 0845 140 0845


Mersey Travel

Liverpool John Lennon Airport

National Express

National Rail

The Trainline